Careers at STATLINX
Help Us Redefine Front Office Support in Healthcare
Join Our Team
At STATLINX, our top priority has always been delivering exceptional service to your practice—without compromise. That’s why we established our own office in Colombia, staffed entirely by STATLINX employees who are trained to our exact standards and operate within our systems, processes, and protocols.
Unlike outsourcing or offshoring to third parties, this is not a vendor partnership. These are full-time team members integrated directly into STATLINX operations—ensuring the same quality, accountability, and results our clients know and expect.
We hire people who are:
Excellent communicators (spoken and written)
Tech-savvy and comfortable learning new systems
Compassionate, calm, and patient-focused
Organized and detail-oriented
Proactive problem-solvers who take ownership of their work
At STATLINX, we believe that compassionate communication and efficient processes are the foundation of better patient care. Our mission is to help medical practices thrive by delivering reliable, high-quality support—from scheduling and prior authorizations to full-service call center operations. We’re growing fast and always looking for team members who are driven, detail-oriented, and passionate about making healthcare more human.
Why Work With Us?
Meaningful Impact
Your work directly supports providers and patients—helping people get the care they need without unnecessary delays or frustration.
Remote Flexibility + Real Support
Many of our roles are remote, but never disconnected. We provide structured onboarding, ongoing training, and a team-based culture that keeps you connected and supported, wherever you are.
Growth and Advancement
As we expand, we’re committed to growing from within. We invest in our people and promote team members who show initiative, reliability, and heart.
Inclusive Culture
We value diversity and authenticity. Our team spans the U.S. and Latin America and shares a belief that great service starts with kindness and clear communication.
Current Openings
We’re currently hiring for the following roles:
Patient Care Specialist
Patient Care Specialists at STATLINX work remotely to handle inbound calls from patients and providers across large hospital networks. The role involves managing high call volumes, identifying caller needs, documenting interactions, and ensuring timely, professional communication. It requires familiarity with medical terminology, EMR systems, and strong multitasking and problem-solving skills in a fast-paced environment. Representatives must have a quiet workspace and reliable internet to perform effectively in this fully remote position.
Quality Assurance Manager
The Quality Assurance Manager supports the development and enforcement of quality standards across teams to ensure consistent service delivery and compliance with company protocols. This role involves the design and execution of QA processes, monitoring team performance, analyzing quality metrics, and providing feedback for continuous improvement. The ideal candidate has strong attention to detail, excellent communication skills, and the ability to collaborate across departments to uphold quality benchmarks.
Member Success Specialist
Our Member Success Specialist is responsible for building and maintaining strong client relationships, ensuring that STATLINX’s services align with each member's specific needs. This role involves overseeing client accounts to support satisfaction and long-term retention, as well as coordinating with internal teams to deliver high-quality service. Key competencies include problem-solving, communication, time management, and analytical thinking. The position is remote and requires the ability to manage multiple tasks independently.
Prior Authorizations Specialist
Medical Prior Authorization Specialists at STATLINX work remotely to process prior authorizations for large hospital networks. The role involves handling inbound calls, verifying medical information, navigating EMR systems, and ensuring timely submission of authorization requests. It requires prior experience in medical office settings, strong communication skills, attention to detail, and the ability to manage tasks efficiently.
Don’t See the Right Role?
We’re always on the lookout for talent. If you believe in our mission and think you’d be a great fit, we’d love to hear from you.