STATLINX Practice Health Assessment Hold Time Assesment Name * First Name Last Name Email * Hold Time Do patients frequently comment on hold times? Yes, feedback is generally positive Yes, feedback is mixed Yes, feedback is generally negative No, patients don’t frequently comment I don't know What is common feedback you receive? Long wait times Poor call handling Difficulty reaching the right department Other Additional Details Thank you! A member of the STATLINX team will review your assessment and email you a personalized summary of your results.