Catch Every Call,

Every Time     

When your staff can’t pick up, we step in
so patients never feel ignored.

Seamless Call Coverage. Protect your schedule, your revenue, and your reputation with STATLINX Call Volume Overflow Support.

A female healthcare worker with curly hair and glasses, wearing blue scrubs, smiling while talking on a phone headset at a reception desk in a medical facility.

Why Missed Calls Cost More Than You Think

Every missed call is more than just an unanswered phone; it’s a potential new patient lost, an existing patient left frustrated, or a critical message that never makes it to the right provider. In today’s world of on-demand access, patients expect fast, reliable communication. If they can’t reach your practice, they often call someone else.

Front desk staff do their best, but they often struggle to juggle in-person patients, endless phone calls, and administrative duties simultaneously. Inevitably, calls slip through the cracks, leaving patients waiting, voicemails piling up, and your reputation at risk.

Text in the image states "over 3 million Appointments Scheduled"
Text graphic emphasizing 100,000 hours of practice staff time saved over three years.

Why STATLINX is Different

Generic answering services often leave patients feeling disconnected or confused. STATLINX is different because we’re healthcare-specific. Our team is trained not only to manage calls efficiently but also to handle them with empathy, professionalism, and full HIPAA compliance.

We integrate seamlessly with your workflows, so patients never feel like they’re speaking to a third-party vendor. Instead, they experience the same attentiveness and reliability they expect from your own staff, no matter when they call.

Benefits for Your Practice

  • No More Missed Opportunities: Every patient call is answered, every time.

  • Protect Your Schedule: Overflow calls still lead to booked appointments, keeping calendars full.

  • Improve Patient Experience: Patients never feel ignored or forced to leave a voicemail.

  • Reduce Staff Stress: Your front desk gets backup support during busy times.

  • Safeguard Your Reputation: Consistent, professional responses reinforce trust in your practice.

A woman with a headset smiling, wearing a yellow sweater.

Make Every Call Count

In healthcare, every call matters. With STATLINX Rollover Support, your patients never feel neglected, and your practice never misses out on valuable opportunities.

Schedule a Free Consultation

Statlinx Proudly Works With

Boston Children's Hospital logo featuring a stylized globe and the text 'Boston Children's'.
Montefiore Health System, Inc. logo in pink, blue, and black.
NSU Health logo with white text on a dark blue background.
Stamford Health logo with a stylized maroon flame and dot design.
Red background with white text reading 'New York-Presbyterian'.
White Plains Hospital logo with blue letters 'WP' and the hospital name beneath, along with the slogan 'Exceptional. Every day.'
  • "Statlinx has provided us with amazing service for many years. The front line team is fantastic and the management is very accessible and responsive. Great company."

    Syd Kain