Patient Access Center
The STATLINX Patient Access Center is the primary point of connection for anyone trying to reach your medical practice — patients, providers, referring offices, and hospital staff. Every call is handled with care and professionalism, around the clock.
Access is judged at the front door, not the exam room.
For most patients the phone is still the first and most frequent point of contact with a healthcare provider. High volume, lunch breaks, and after-hours needs create gaps, and every gap is a patient deciding what your practice is like before they ever see a provider.
The Patient Access Center consolidates those moments into one accountable program. Our team manages daytime volume, rollover, and after-hours continuity, connecting patients with their physicians in emergencies and documenting everything else for your morning.
A single accountable front door, built around your workflows
Communication support across the transplant continuum
Referral through post-transplant follow-up, documented in Epic, with urgent concerns escalated to the transplant team.
The right fit when access is fragmented across teams
See what one accountable front door would look like.
No initial setup fee. Many programs are live within 30 days.