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Getting started

Get set up with AVA

Short, step-by-step guides for providers, practice managers, and technical teams. Pick the guide for the part of AVA you are setting up.

01

AVA Secure Messaging setup

Set up your secure provider login, choose how you receive reminders, and find help whenever you need it.

About 5 minutes per providerAVA Secure Messaging
Open the guide →
  1. 01Start with your name.
  2. 02Choose your email.
  3. 03Make reminders work for you.
02

AVA Receptionist setup

AVA Receptionist needs no new hardware and no software for your staff to install. Once your call flow is configured, forwarding your practice number is the only change on your side.

A few hours, start to finishAVA Receptionist
Open the guide →
  1. 01Share your call flow.
  2. 02Confirm your configuration.
  3. 03Forward your number.
03

Audio file integration via API

Connect your phone system or call recording platform to AVA through the API. Each recording you send is transcribed, scored, and ready for review in AVA.

Typically a short engineering taskAVA Call Quality Scoring
Open the guide →
  1. 01Get your API credentials.
  2. 02Send recordings with context.
  3. 03Review scores and alerts.
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