Does AVA book appointments in our practice software?

Today AVA captures the appointment request and the patient's preferred times, and your team confirms the visit. Practice-software integration is on our roadmap.

Do we have to change phone numbers?

No. You forward your existing number for the hours you choose, and you can switch back any time.

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For dental and small practices

AVA AI Receptionist for Dental

AVA AI Receptionist answers your practice's calls instantly, in your office's name, at lunch, after hours or whenever the lines are busy. Every call becomes an action note for your team, and a real person is always one transfer away.

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AVA AI Receptionist for dental offices1:19

Instant

pickup in your office's name, day or night

Every call

turned into an action note with the full transcript

Hours

to go live. Just forward your calls, and switch back any time

The problem

A missed call is a new patient booking somewhere else.

The phone rings when your front desk is at lunch, with a patient, or gone for the day. Callers reach voicemail, and new patients call the next practice on the list. A patient in pain is left waiting until morning.

AVA AI Receptionist answers those calls instantly. It knows your hours, providers and location, captures what the caller needs, and leaves your team a clear next step. When a caller needs a person, a STATLINX Patient Care Specialist takes the call.

What AVA does on every call

Answers in your office's name

A natural, friendly greeting for your practice, at lunch, after hours, on holidays or when every line is busy.

Knows your office

Your hours, providers, location, parking and the questions your patients ask every day.

Captures the request

New-patient details, appointment requests and callback times, so your team confirms the visit without playing phone tag.

Action notes for your team

Who called, why, and what to do next, with the full transcript, in your AVA inbox.

A real person when needed

AVA transfers to a STATLINX Patient Care Specialist, trained for healthcare and available around the clock.

Safe fallback

If the AI is ever unavailable, calls go to live operators or voicemail with a transcript, never to a dead line.

How it works

Live in hours, not weeks

Tell us about your office

Hours, providers, services, and how you want urgent calls and new patients handled.

Hear AVA answer as you

We configure AVA for your practice and you call it yourself before anything goes live.

Forward your calls

Turn on call forwarding for the hours you choose. Switch back any time.

Coverage

Choose the coverage that fits your office

When the lines are busy

Overflow

AVA picks up the calls your front desk cannot get to during office hours.

When the desk is away

After hours and lunch

AVA answers at lunch, after closing, on weekends and holidays.

Backed by live operators

Full coverage

AVA answers every call, and STATLINX Patient Care Specialists take any call it hands off.

Who it fits

Practices that use it most

Independent dental practices

One to five locations where the front desk also checks patients in, takes payments and answers the phone.

Practices losing calls to voicemail

Lunch hours, early mornings and evenings where new-patient calls go unanswered today.

Small medical practices

Pediatric, specialty and family practices that want the same coverage with their own call rules.

Common questions

Does AVA book appointments in our practice software?: Today AVA captures the appointment request and the patient's preferred times, and your team confirms the visit. Practice-software integration is on our roadmap.
What if a patient wants a real person?: AVA transfers the call to a STATLINX Patient Care Specialist, trained for healthcare and available around the clock.
Do we have to change phone numbers?: No. You forward your existing number for the hours you choose, and you can switch back any time.