For dental practices
AVA Text
AVA Text puts every patient conversation in one secure inbox, right next to your calls. Text from your office number, let AVA draft the reply, and keep compliance guardrails on every message.
One inbox
for every patient text, next to your calls
AI drafts
from your office's knowledge and writing style, sent by your team
Built in
consent, STOP and HELP handling, quiet hours and daily send limits
The problem
Your patients would rather text. Your front desk would rather not juggle one more app.
Patients want to text about times, directions and paperwork. Front desks end up switching between the phone, a texting tool and the practice software, and replies wait until someone has a free minute.
AVA Text keeps every conversation in one secure inbox alongside your calls, tied to the patient, so anyone on your team can pick it up. AVA drafts the reply; your team stays in control of what is sent.
What is included
Two-way texting from your office number
Patients text the number they already know. Every thread is tied to the patient so anyone on your team can pick it up.
AI-drafted replies
AVA drafts answers from your office's own knowledge and writing style. Your team reviews, edits and hits send.
Consent captured on the call
When AVA answers a call it can ask permission to text, so your team can follow up the moment the call ends.
Appointment reminders
Send reminders by text or email from the same place.
Compliance guardrails
Consent tracking, STOP and HELP handling, quiet hours and daily send limits. No patient gets a text at midnight.
Better with AI Receptionist
Add AVA Text to AVA AI Receptionist and every call and every text gets answered.
How it works
Up and running with your office number
01
Register your number
We register your office number for business texting and set your quiet hours.
02
Teach AVA your voice
Add your office knowledge, templates and writing instructions for AI drafts.
03
Start texting
Your team works every patient conversation from one inbox, with AI drafts ready to review.
Who it fits
Practices that use it most
AVA AI Receptionist practices
Follow up by text the moment a call ends, from the same inbox.
Busy front desks
Answer routine questions faster without typing every reply from scratch.
Practices tightening compliance
Replace personal phones and ad-hoc tools with consent tracking and quiet hours on every message.
Common questions
- Does AVA send texts on its own?
- No. AVA drafts the reply and a person on your team reviews, edits and sends it.
- Can we keep our office number?
- Yes. AVA Text works with your office number once it is registered for business texting.
- How do you prevent late-night texts?
- Quiet hours and daily send limits are enforced on every account, along with consent tracking and STOP and HELP handling.
See AVA Text in action
We will walk through the inbox, AI drafts and compliance settings with your office's own examples.